FAQ

Depending on the size and length of your unpaid debts, your account can be turned over to a collection agency or a lawsuit may be filed against you. This negatively impacts your credit score and can cause significant damage to your finances. If your debts have been submitted to a collection agency, a resolution may be possible to settle your debt for a certain sum or to pay if off over time.

If your debt has been handed to Ambassador Collections for collections, the best way to pay is by using our easy-to-use online payment portal. You’ll be able to see what you owe and make a payment. 

No. There is no minimum account requirement for us to pursue a debt. You can have as little as one account or as many as a thousand.

We require a $100 minimum before placing a debt for collection unless there are multiple accounts that need to be placed. To learn more about our exceptions, please give us a call and we'll answer any questions you may have. 

A major benefit of our debt collection services is our "no fee until we collect" guarantee. If we don't make a collection, then we don't charge a fee. Once a collection is received, our rates range from 15% to 50% depending on the type and age of the debt. 

While our office is located at 1405 Moss Street in Lafayette, Louisiana, we service the entire state of Louisiana. You can give us a call or send us a message. 

No. We work on a contingency basis, meaning we only get paid if we collect. If we do not collect NO fee will be charged.